What are we like?

    
Our priority is always to care first. We provide hands-on care to almost half a million people each year.

Our vision is to build an enduring capacity and passion to serve those with special needs. We cannot achieve this vision without focusing on our people. This is reflected in all of our values: Compassion, Respect, Innovation, Stewardship and Teamwork. 


Our Mission
Why we exist:
To follow Jesus Christ in his mission of mercy through the delivery of health, aged care and community services.

Our Vision
Where we want to be:
A care based group with an enduring capacity and passion to serve those with special needs.

Our Values
What behaviours are important to us:
Compassion, Respect, Innovation, Stewardship and Teamwork.

Compassion
We believe compassion is being present for others in their times of need.
Hospitality
We welcome people with warmth and offer comfort.
                     - All people are greeted and made comfortable
                     - Seek to provide assistance where needed
                     - Provide a consistent level of customer service, internally and externally
Respect
We respect the sacredness of the gift of life. We act with integrity and justice and value each person's dignity.
Innovation
We strive to create a dynamic environment, which encourages creativity and diversity. We see the ability to adapt to change as integral to achieving our mission.
Stewardship
We build and strengthen the ministry and all resources entrusted to us.
Teamwork
We work together to progress the Mercy mission.